Privacy Policy for Smart Way Skill Hub Nepal
Last updated: 5th September, 2025
This Privacy Policy describes how Smart Way Skill Hub Nepal (“we,” “us,” or “our”) collects, uses, and protects your personal information when you use our website, purchase our online courses, or participate in our affiliate program.
We are committed to protecting your privacy and handling your data in an open and transparent manner.
1. What Information We Collect
We collect personal information that you voluntarily provide to us when you register on our website, purchase a course, or sign up as an affiliate. The information we collect may include:
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Registration Data: Your name, email address, and a password you create.
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Payment Information: For manual payments, we collect the Transaction ID and a screenshot or image of the payment proof that you upload. We do not store your bank account details.
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Affiliate Data: If you join our affiliate program, we collect your bank account details (for payout purposes) and track your referral code, referral clicks, and earnings.
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Communication Data: Information you provide when you contact us via a contact form, email, or other communication channels.
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Technical & Usage Data: We automatically collect certain information when you visit our website, such as your IP address, browser type, and the pages you visit. This data is collected to analyze website traffic and improve user experience.
2. How and Why We Use Your Information
We use the information we collect for the following purposes:
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To Provide Services: To create and manage your user account, verify your payment for course access, and provide you with the course materials you have purchased.
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To Manage the Affiliate Program: To track your referrals, calculate your earnings, and process manual payouts to your bank account.
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To Communicate with You: To send you updates about your course, account status (e.g., pending approval), payment confirmation, and important notifications.
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For Security and Fraud Prevention: To verify your identity, prevent fraudulent activity, and ensure the security of our website and services. This includes reviewing payment proof and transaction IDs.
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To Improve Our Services: To analyze user behavior, understand course popularity, and make improvements to our course offerings and website functionality.
3. Data Security
We are committed to protecting your personal information. We take reasonable and commercially acceptable security measures to protect the data we store against unauthorized access, disclosure, or destruction. We use secured servers and access is restricted to authorized personnel only. However, no method of transmission over the Internet or electronic storage is 100% secure.
4. Third-Party Services
We use various third-party services to operate our website and manage our services. These third-party services may have access to your personal data only to the extent necessary to perform their functions on our behalf. These include:
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Ultimate Member Plugin: Used to manage user registrations, profiles, and access control. Your registration data is stored and managed by this plugin.
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Affiliate Manager Plugin: Used to manage our affiliate program, track referrals, and store affiliate data for payouts.
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Contact Form 7: Used to power our contact forms. The data you submit is sent to us via email.
5. Your Rights and Choices
You have certain rights regarding the personal information we hold about you. You can exercise these rights by contacting us using the details provided below:
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Access: You can request a copy of the personal data we hold about you.
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Correction: You can request that we correct any inaccurate or incomplete information.
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Deletion: You can request that we delete your personal data. Please note that we may need to retain some information for legal or operational reasons (e.g., financial records).
6. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on this page and updating the “Last updated” date.
7. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Smart Way Skill Hub Nepal
Email: smartwayskillnepal@gmail.com
Website: smartwayskillhubnepal.com
